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Documents needed

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What documents you need for your new subscription?

Which documents are required if you have a permanent and valid residence permit?

 In this case you can sign a contract. To do so, you need to present the following documents:  

ID card and address card (if you have a new ID card or if your address is no longer the same as the address on your old ID) or your passport and your address card, or your driving licence and your address card.
A public utility bill no older than 3 months (water, gas or electricity) or a cable TV bill or internet bill, or landline phone bill or bank account statement

Which documents are required if you have a temporary residence permit?

In this case a Hungarian citizen guarantor must be involved in the process. You will need to fill in the "Undertaking by the guarantor" statement (Kezességi nyilatkozat). The guarantor needs to present the following documents:   

ID card and address card (if you have a new ID card or your address is no longer the same as the address on your old ID) or your passport and your address card, or your driving licence and your address card.
A public utility bill no older than 3 months (water, gas or electricity) or a cable TV bill or internet bill, or landline phone bill or bank account statement.

Which documents does a European Economic Area resident need to present?

If the EEA citizen does not have either a permanent and valid or temporary residence permit, then the following documents need to be presented in order to sign a subscriber contract in our stores:  

Registration certificate and address card or passport, or ID card.
Official document to prove that an address exists for billing (e.g. rental agreement)
Employment certificate (not compulsory)

What documents shall I present if I want to buy my phone on instalments?
Pay as you go:

Instalments are available for monthly plan customers only.

Pay monthly:

Apart from the documents required for credibility checks done when signing a post-paid (monthly plan) contract you will need the following documents to be eligible for the instalment plan as a Hungarian citizen, or surety of foreign citizens:    

• statement of work not older than 30 days and
• bank statement of the last 3 months (on the name of the person) to which salary is transferred
• for pensioners, pensioner card and pension slip from the last 3 months

  The statement of work form  may be downloaded from here, but all other forms are accepted which content is identical with this one.    

If you ordered your new subscription with instalment payment over the Online Shop please fax us the relevant document or upload it via the link sent to you in the confirmation e-mail in order to start the credibility check. You can send the fax to (1) 288-3345. Please indicate your Purchase ID received in the online ordering process in order to accelerate administration.  

If you are an existing customer of ours, and are eligible to buy a new device for your subscription (subscription renewal) you will not need the documents above.


Webes tartalom megjelenítése Webes tartalom megjelenítése


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