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Voicemail is similar to a traditional answering machine. Voicemail lets you know if you've received a new voice message by texting you. Voicemail takes your calls when you are talking to somebody else, if your phone is switched off, if you are in an area with no signal or if you don’t answer your phone. This service records and stores your messages in your personal mailbox, so you can pick up your messages at your leisure. You can set the language of your Voicemail to Hungarian, English or German. Voicemail is a basic service, which means that every new customer is able to use it automatically as soon as they activate their SIM card.
Voicemail is a free of charge service, no matter if you pay monthly or top-up.
However, if you call your voicemail to pick up your messages, you will be charged for the call at the rate defined in your price plan (for further information on costs check your price plan).
The easiest way is via Online Customer Service, or simply by sending XHP to 1270 to cancel the service. Or, if you wish to activate the service, send HP to 1270 and your request will be activated within 48 hours.
When a message is left on your voicemail for the first time, the following pre-stored greeting will be heard: “This is the Voicemail box of 70 123456”. However, if you set up a personal greeting, the caller will hear your voice and greeting message. We advise you to record your greeting as soon as the service is activated. Your greeting message cannot be longer than 1 minute.
You can make your voicemail more personal with a voicemail signature.
If you have a new message, the system will alert you by sending a text message: “You have (x) new messages, (y) out of all messages are urgent. Please call 170 from the Vodafone network or if you want to reach your voicemail from another network, dial +36 70 909 0170!”
Voicemail will try to notify you about the new message for 7 days. After this, unplayed messages will be deleted.
Your Voicemail can store up to 15 messages, each of which can be 60 seconds long. Voicemail stores these messages for 7 days. New and already picked up messages will be automatically deleted after 7 days.
If your phone is switched off you will be notified about the new message when you
turn it on.
If you have Voicemail, then you can use the “Return a call in Voicemail” service. This is how it works:
If you do not have your mobile and you wish to pick up your messages from another phone or landline by calling 06 70/9090-170, you will be asked to enter your security code. In this case you are identified by the code and by your phone number (which you must enter together with the area code 20, 30 or 70) and you will be connected to your Voicemail.
If you call 170 on your mobile to access your Voicemail, you will not have to enter your security code*.
The security code of your Voicemail is a random 6-digit, number. If you wish to access your Voicemail from different phones too, you'll need to change this code first. To do so, call 170 on your handset and follow the prompts of “Introduction for new customers”.
* Unless you use international roaming and you're making a call from certain international networks.
You can change your code any time in the “Personal features” menu by following these steps:
During playback or after you have listened to your messages you can choose from the following options:
After you have listened to the message:
Press 2 while listening to the message.
While listening to the message simply press 5 to delete it.
Double press # to skip the greeting and you are ready to record your message.
The service offers you the following options:
If you have not used your mailbox for 60 days then it is automatically deleted from the Voicemail system. If you wish to use the service again, call our Customer Service Centre on 1270 and we will set up a new Voicemail box free of charge.